“A Splendid New Kitchen”

The work involved was to completely strip out a very old and tired kitchen and completely refit it, and a small utility room. I am very pleased with the service that was provided from start to finish. My planning consultation with Philip Cutler was very thorough and it was clear that he had considerable knowledge of what was possible in the space available.

He even arranged for me to visit a kitchen that they had fitted out previously to get a better idea of the cabinetry that I had chosen. Although the process was somewhat drawn out by the effects of the Covid lockdown, when work did get underway it was carried out very efficiently and with great care. Neil who did most of the fitting work was very polite, tidy and wore a mask at all times.

I was particularly impressed by the fact that I didn’t have to make all the choices at once, and I was able to choose the worktops, handles, flooring and tiles once many of the cupboards and appliances had been fitted. This ongoing advice lead me to make a few alterations to my original ideas all for the better.

I have no hesitation in recommending this firm and will be using them again to replace my bathroom.

Bathroom Refurbishment

Being an elderly, single female I was hesitant and nervous about having people work in my home. However, my bathroom was in dire need of modernisation.

I am an avid Which reader and having checked their website I found Complete Kitchens & Bathrooms. I contacted Tracey in the showroom to book an on-site consultation. She reinforced the services available. Mr Cutler attended my home and immediately put my mind at rest.

He came up with some very good designs ideas. He listened to my ideas and changed his layout accordingly. He was keen for me to have a walk-in shower for easier access, but I wanted to retain a bath. We agreed on the installation of a low level, easy access bath with overhead shower.

Storage was increased by the installation of a wall suspended vanity unit, matching tall cupboard and backlit mirror. I received my quotation promptly by email. Once again I liaised with Tracey who talked me through the works, start and end dates along with staged payment schedules including test bank payments. Tracey promptly confirmed receipt of all my staged payments. On the start date, Mr Cutler attended with Manus to go over the schedule of works.

Mr Cutler called in regularly to check on works and discuss any tweaks with Manus and myself. Manus was a pleasure to have working in my home. He is polite, punctual and tidied up at the end of each day. The finished job more than exceeded my expectations,.

A 1st class job at an affordable price would totally recommend.

“Great experience from day one

Complete Kitchens are brilliant at delivering dreams: even if at times the dreams themselves are fanciful. Our property comes with a long list of inherent problems like uneven walls and floors, difficult access etc. – which Complete Kitchens compensated for in their plans and installation. Phil’s trusted team were great at communication, keeping us up to date with developments and coming up with solutions should anything not go to plan/be available. They were equally proactive at incorporating any last-minute demands/changes we might throw their way. I would highly recommend Complete Kitchens without reservation and I’d like to thank Neil, Manus, Tracey and Phil for getting us through this experience unscathed and we’re ecstatic with the results

“On a scale of 1 to 10: 100!

Complete Kitchens is very special. We wanted a company to completely renovate our kitchen seamlessly. From the moment Phil Cutler arrived to talk us through possibilities, we felt we’d found what we were looking for. He listened carefully to what we needed & made suggestions exactly in keeping with our needs. Since CK does both gas & electric, all options were possible. We got a new boiler neatly hidden in a cupboard, & gas engineer Tony skilfully rerouted and hid the pipes. We replaced appliances & out-dated electric board, got efficient LED lighting & a new levelled floor. Dan & the team who did most of the work were all very hard-working & pleasant to deal with. We really appreciated the way Phil works in stages. First we chose cabinets – Crown Imperial offers lots of variety & its cabinets are beautifully constructed; it was a relief not to consult different manufacturers’ catalogues to make a choice. Once we’d decided, Phil suggested worktops to complement them, but advised us not to decide until cabinets were in & we could see how the kitchen was shaping up – ditto with flooring. But because CK was doing all the work, there were no hold-ups: we had a beautiful new kitchen within 4 weeks, with excellent finishing touches we hadn’t expected. At every stage Phil was available with good advice on everything from flooring to taps – he is highly skilled & there’s nothing about kitchens he doesn’t know. Tracey (in the office) is similarly helpful & responsive.